StraightTalk


Succinct, incisive, and challenging insights and analysis from Ovum's global analyst team.


We welcome your suggestions, questions, and comments. You can reach us at straighttalk@ovum.com. You can also chat with us on Twitter at @OvumICT and at our LinkedIn group.
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Author: Steve Hodgkinson

Disability services agency innovates with Salesforce

Our recent case study about an Australian government agency's Salesforce deployment to transform disability services provision illustrates how visionary leadership can enable business transformation and successful IT project implementation using cloud services.
Steve Hodgkinson
Steve Hodgkinson

Telstra takes Cisco’s global cloud platform local in Australia

Telstra and Cisco have announced a first-of-its-kind alliance that signals an inflexion point in the evolution of the global infrastructure-as-a-service (IaaS) market.
Steve Hodgkinson

The UK lays down IT red lines for digital government

The UK's Government Digital Strategy is proving to be a visionary approach to reforming the government's approach to technology. It has attracted interest from governments around the world that are similarly seeking to both "fix" broken IT models in the public sector and tap into the modernization energy created by design thinking, agile approaches, and digital technologies.
Steve Hodgkinson

Cloud services will kill big bad whole-of-government IT projects

We believe that growth in cloud services adoption by agencies will drive a change in the core logic of whole-of-government IT strategy, offering a less risky win-win-win path towards IT modernization and intra-agency collaboration.
Steve Hodgkinson

With Salesforce Superpods public cloud can be private, but should it?

Salesforce's recent announcement of a private SuperPod hosting of the Salesforce offering appears to open the door to a more nuanced hybrid delivery model where the distinction between public and private cloud services is becoming a matter of customer choice.
Steve Hodgkinson

Salesforce1 ramps up a new PaaS era of enterprise apps

The big news at Dreamforce was Salesforce1, a new architecture that exposes core Salesforce functionality through public APIs to enable extensible mobile apps and seamless access to the AppExchange.
Steve Hodgkinson

Compounding organizational learning is the key to coping with rapid technology change

With technology innovation accelerating, governments must hasten the cycle time of organizational learning by buying services that work rather than attempting to renovate existing infrastructure and systems that don’t.
Steve Hodgkinson

Human services agency deploys mobile apps at scale

The Australian Department of Human Services (DHS) is at the forefront of deploying mobile apps to transform the way services are delivered and reduce costs. Its Express Plus apps are an excellent example of the transformational changes being delivered to the public sector with a new generation of digital solutions.
Steve Hodgkinson

NSW state government in Australia mobilizes cloud services pilots

The New South Wales state government in Australia is taking visionary but practical steps to towards cloud services adoption via a program of pilot projects. The projects recognize the need to treat cloud services as an emerging trend to be investigated and evaluated hands-on.
Steve Hodgkinson