Angel Dobardziev is a Consulting Director with Ovum, working from London, UK, where he leads a team focused on analysis of telecoms customer dynamics. Angel has sixteen years’ experience as an analyst and consultant in the telecoms and IT industries, working on strategic, marketing, and technology issues.
Angel has extensive experience in market, financial, competition and customer analysis in formulating business strategy. He has undertaken studies to analyse customer behaviour and usage, and has experience in strategic project management and benchmarking performance, prices, costs, and competition. Angel has excellent knowledge of wireless and wireline access technologies, mobile payments and mobile content services, and has done extensive work on the topics of fixed mobile convergence and substitution, and IT outsourcing.
Prior to the current role, Angel has set up and led Ovum’s advisory practice focused on the emerging telecoms markets. In this role Angel led research and consulting projects advising telecoms service providers and vendors on wireless technologies, services and markets in the developing countries. In an earlier role, Angel was a Research Director, IT Services, where he led Ovum’s global research into topics such as infrastructure and applications management and outsourcing, and business process outsourcing. Prior to this, Angel was a senior analyst focusing on telecom service provider strategy and operations.
Angel holds an MBA from the University of Westminster, London, UK, and has completed CFA Level II with the CFA Institute, Charlottesville, USA.