Mike Sapien is responsible for Ovum’s US Enterprise Practice. Based in southern California, Mike is focused on North American and global enterprise telecom markets. This includes WAN, managed, and advanced voice and data services to address Global MNC, large enterprise, and SMB customers. His focus areas also include data center services, emerging cloud and hosted services, enterprise mobility services and related product development, market launch, and channel programs of enterprise services.
Mike leads the design, development, and implementation of Ovum’s research and advisory services on enterprise network services and managed solutions in North America with a major emphasis on the tier 1 carriers, infrastructure vendors and providers. Mike works directly with clients to help them understand and implement recommended strategies from Ovum research, consulting experience and his extensive telecom services expertise. He is a regular contributor to Ovum’s enterprise research, and provides analysis of industry, vendor, and product trends included emerging managed services such as SIP trunking, unified communications, VoIP, and complex managed services.
Mike has over 27 years in the telecoms and internet services industry including executive positions at large carriers, CLEC, and a data center provider. Before joining Ovum, Mike was a consultant advising carriers, vendors, and enterprise customers on business development, marketing and go-to-market strategies. This included the development, introduction, and marketing of data and voice services such as Centrex, DSL, ISDN, and SMB integrated bundles. Mike was one of the first published authors to write about ISDN applications for IT personnel (Mastering ISDN by Sybex – 1997).
Mike is a graduate of Loyola Marymount University (BBA & MBA) and Columbia University executive management program.