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Ovum estimates home-based agents to increase to 160,000 by 2017

The total number of outsourced agents working at home will soon exceed 100,000 globally, and the variety of industries that are availing themselves of this business model is expanding, according to global analyst firm Ovum. Peter Ryan, principal analyst in Ovum’s IT Services practice and author of the report, comments: “Outsourced home-based agents are starting… Read more

Peter Ryan

Ovum forecasts CSPs’ capex to remain flat, while telecom vendors face a tough marketplace

Revenue growth rates for communications service providers (CSPs) remain modest, but CSPs will continue to invest heavily in their networks, expects Ovum. With global CSP capital expenditures (capex) forecasted to total more than US$2.1tn from 2014–19, the global analyst firm warns CSPs must continue to do less with more, leveraging new technologies, network designs, vendors,… Read more

Matt Walker

Ovum claims cloud services is no longer a “nice-to-have” but now a strategic necessity for the corporate IT world

Customers who want to make their first cloud services investment will look to build business cases that encompass longer-term IT and business value. Meanwhile, vendors will need to work with customers grappling with issues related to proper management and support of hybrid cloud environments as well as the continuing quest to leverage the connections between… Read more

John Madden

Ovum reveals telcos will lose US$386bn over the next five years due to the rise of OTT VoIP services

New forecasts from Ovum indicate that telecoms operators will lose US$386bn between 2012 and 2018 from customers using over-the-top (OTT) VoIP solutions such as Skype and Microsoft Lync. These losses will mostly come from international call revenues, including roaming. In new forecasts*, the global analyst firm reveals that the consumer OTT VoIP market is thriving,… Read more

Emeka Obiodu

Softer 4Q13 spending in China dulls global ON market, Ciena and Coriant gain ground

Global optical networking (ON) spending fell in 4Q13 according global market analyst firm Ovum. Revenues of US$3.5bn were down 5 percent from 3Q13 and 10 percent from the year-ago quarter.  The latest market research report by Ovum* found that year-end spending increased in EMEA and South & Central America (SCA) however, were not enough to… Read more

Ron Kline

Banks need to react to evolving threat of DDoS attacks

As DDoS attacks become more varied, banks must start to look at cloud-based security for protection For immediate release With politically motivated hacktivists emerging as a new security concern alongside the more traditional hackers seeking financial gain, the nature and scale of DDoS attacks have changed greatly according to Ovum. New research* from the global… Read more

Rik Turner

Ovum Decision Matrix: Selecting an Analytic Database, 2013-14

Ovum identifies the market leaders for analytic database solutions are IBM PureData, SAP HANA, Teradata Aster Discovery Platform, and HP Vertica. However, Kognitio, SAP Sybase IQ, and ParAccel are strong challengers that have the potential to break into the leader category within the next year. The emergence of purpose built and workload-optimised analytic databases over… Read more

Surya Mukherjee

Analyst View: Mobile Heats Up Real Time Payments

With the planned roll-out of ‘Real Time Payments’ in Australia by 2016 and high levels  of interest in immediate payment infrastructure in other Asia Pacific countries such as Singapore, the upcoming launch of mobile platform Zapp in the UK provides an indicator of how these systems might affect wider mobile and e-commerce developments. Gilles Ubaghs,… Read more

Gilles Ubaghs

Ovum forecasts global life sciences technology spending to reach US$40.8bn by the end of 2017

Global IT spending will increase at a cumulative annual growth rate (CAGR) of 3.6 percent to reach US$40.8bn by 2017, predicts Ovum. According to new figures from the global analyst firm, highest growth will be in the Asia-Pacific region, in the small to mid-sized enterprise sub-sector, and in the BI and analytics solution area. In… Read more

Andrew Brosnan

Ovum outlines operators’ M2M opportunities as it forecasts revenues will more than treble over the next five years

Although machine-to-machine (M2M) technology is a bright spot in the rapidly maturing mobile industry, operators will not realize its full potential without strategic partnering, says Ovum. Forecasts from the global analyst firm show that over the next five years, M2M revenues will grow to reach US$44.8bn, with more than a third coming from Asia-Pacific. New… Read more

Jeremy Green