Ovum sees tablets impacting wealth management and corporate banking sectors in a big way
Organisations in the wealth management and corporate banking sectors have yet to realise the potential for easy and enjoyable content consumption represented by tablets, according to Ovum. A tabletâ€™s slick, gesture-driven user interface and shareable screen is ideal for helping customer meetings run more smoothly and effectively.
In a new report*, the independent technology analysts look at support for tablet devices in corporate banking, to accommodate treasurers’ needs when they are out of the office, and in wealth management, as an aid to customer interaction in face-to-face meetings.
â€śThe financial sector as a whole has come out of the global crisis with an urgent need to rebuild its credibility with a disillusioned public,â€ť says Rik Turner, senior analyst at Ovum and author of the report. â€śIn certain sub-verticals such as wealth management more “face-time” with the customer can help this rebuilding process.â€ť
Furthermore, as most divide their assets up to be managed by different wealth management providers, a well-executed meeting carried out with the aid of a tablet may attract further business away from a competitor.
In extending their platforms’ functionality to tablets, Ovum finds that most of the independent software vendors (ISVs) that address these financial market segments currently prefer the downloadable to the browser-based app.Â This may be changing, however, as significant improvements are taking place in the technologies that enable the latter.
â€śHTML5 is becoming more robust and will gain momentum through 2012,â€ť says Turner. â€śFeatures such as the ability to work offline, access on-device contact lists, and so on, are in development and although there is still a significant drawback to be addressed in the form of code security, this too may not be an insurmountable obstacle.â€ť
With these improvements combined with the downloadable appsâ€™ immense shortcoming â€“ a different version must be written for each operating system the developer wants them to run on â€“ Ovum expects to see more companies looking at browser-based functionality a year from now.
Â NOTES TO EDITORS
Â * Tablet Adoption in Corporate Banking and Wealth Management
Â To arrange an interview or for further information please contact Claire Booty in theÂ Ovum press office on +44 (0) 20 7017 7916, or email firstname.lastname@example.org
Ovum provides clients with independent and objective analysis that enables them to make better business and technology decisions.Â Our research draws upon over 400,000 interviews a year with business and technology, telecoms and sourcing decision-makers, giving Ovum and our clients unparalleled insight not only into business requirements but also the technology that organisations must support. Ovum is an Informa business.