Ovum Interactive Decision Matrix: Customer Relationship Management: 2013–14
This Ovum Interactive Decision Matrix provides a feature-by-feature analysis of the leading customer relationship management solutions and enables clients to create a customized ranking of products based on their own requirements.
A detailed evaluation of the latest CRM products
Features and Benefits
Provides insight into the comparative features of CRM solutions
Enables you to create an evaluation of CRM products tailored for your own organization
Key Questions Answered
Which CRM products will best meet the requirements of your organization?
Which are the most important features to consider when selecting a CRM solution?