Government

Governments and agencies around the world face increasing challenges as they seek to adapt to slowing economies, global population dynamics, and the ever-increasing expectations of citizens and businesses for more effective policy interventions and more innovative public services. The rapidly evolving technology landscape creates additional challenges but is also a source of opportunities for smarter approaches to solving old problems. While ICT is sometimes seen as a cost to be contained, it has never been more important as an enabler of reform and transformation in government. ICT is now so deeply embedded in service delivery that both the day-to-day operations of government and the ability to implement reforms depend on effective and efficient management of public sector ICT capabilities. Sound decisions about ICT are now essential for better government. Ovum’s goal is to provide the relevant and impactful research necessary to enable executives to understand trends and leading practices and to make these sound decisions.

Research coverage

• Central/federal government technology
• Local/state government technology
• Strategy, selection, and deployment of ICT solutions in government
• Agency ICT strategies in Europe and Asia-Pacific

2013 Signature Research

• The frontiers of ICT-enabled innovation in public services
• The smart city as a catalyst for transforming economies, urban environments, and public services
• Sourcing and managing ICT in the public sector

View our Government Technology research