2013 presents not just challenges but opportunities for services vendors and their clients. In order to profit from the start of an economic rebound in the world’s developed economies (coupled with ongoing growth in many emerging countries), enterprises need to find commercially focused outsourcing partners to help them manage new business opportunities. Based around primary research, quantitative modeling, and expert analysis, Ovum’s 2013 Services research themes help both outsourcers and enterprises determine the major trends in how to optimally engage with a delivery partner from the standpoint of an enterprise. This coverage will be instrumental in explaining to outsourcers in clear detail what they need to know in order to win business in their respective horizontal markets.
Research coverage
- Business process outsourcing
- Application-led outsourcing
- Infrastructure-led outsourcing
- Service delivery models
2013 Signature Research
- Transformation and modernization in outsourced services
- Client engagement models in BPO and IT services
- Verticalization of IT services
- Go-to-market strategies and partner ecosystems for IT services
- Adding business value through outsourced services
Coverage Areas
- Jun 11 - 10:55 | Looking forward to hearing @royillsley present at the @itSMFUK Risk Security & Governance Seminar, 13 Jun | http://t.co/GBPRREc7AC
- Jun 10 - 16:06 | Ovum Smart Cities event starts tomorrow. What are you most looking forward to? | http://t.co/01MUuxdUTz
- Jun 10 - 14:05 | How different will IT be in 2020? Analysts @adriandrury & @REdwards look at the road ahead in this webinar 11 June | http://t.co/kO96UqAhx2
